Designed for Print Service Providers (PSPs) Upgrade your customer’s experience (CX) by learning how to effectively integrate CARE into your Customer Service program! The program is 45-minute sessions that begin October 3, 2023, and run every Tuesday for six weeks. Registrants who attend all six weeks earn a MasterClass Certificate of Completion. Learn How To: (more…)

POSTPONED.  On September 27 the Great Lakes Graphics Association (GLGA) will host a webinar to educate industrial printers about recent changes to the Illinois National Pollutant Discharge Elimination System (NPDES) General Industrial Permit. SCS Engineers’ Project Engineer, Spencer LaBelle, will present these regulatory changes and answer members’ questions. About the presenter: Spencer LaBelle serves as a (more…)

Shifting from plastic to fiber-based packaging will promote a circular economy, if the packaging is recyclable. Over the years there have been many efforts to determine recyclability of fiber products. Recent shifts in the types of recover fibers going into products has made some of these methods less representative of typical mill operations. In response, (more…)

Plastic is a highly valuable material with almost infinite end uses and with proper recycling methods and the use of recycled materials, companies can lower both material costs and their overall environmental footprint. Join Andy Brewer, PLASTICS’ associate director of sustainability and recycling, as he discusses the factors driving a more circular economy for plastics (more…)

Of all the skills required to be a successful sales rep, negotiation is the most confrontational and yet, critical to the profitable sale. Let’s talk about how to get your price, when to cave, and when to meet halfway. Short Attention Span Webinars are quick, powerful programs (15-20 minutes) followed by as much Q+A time (more…)