Service Technician

Service Technician needed for well-established company selling and servicing machinery to the printing finishing industry. Candidates will receive training on Rollem’s equipment line, but they must be a quick learner who has some hands on mechanical experience and some basic electrical knowledge.  This person will be based in our Schaumburg, IL office, but will also be traveling to customer facilities in the Midwest and beyond to install and service our equipment.

About Rollem International

Rollem was founded in 1963 and today we have offices across the U.S. We provide print finishing machinery including slitting, scoring, perforating, collating, die-cutting, kiss-cutting, folding/gluing and card converting equipment. Rollem’s customers are generally printing operations, in-plant print shops, packaging companies, binderies, and specialty printers.

Job Responsibilities include:

-Installation of equipment and operational training for new customers who acquired Rollem equipment.

-Diagnose problems and service our equipment at the customer’s plant.

-Communicate with customers over the phone and through email to diagnose issues.

-Take and fulfill machine parts orders.

-Crate and uncrate machinery.

-Load and unload trucks with a forklift.

-Do miscellaneous jobs around the office.

-Assist with trade show set-up and demonstrations

This candidate will perform service and installations of our machinery. Must be able to communicate with operators and managers during installations and service calls.  Candidate will train with our Senior Service Techician who is retiring. Rollem’s customers are generally printing operations, in-plant print shops, packaging companies, binderies, and specialty printers. Opportunity for growth within the company’s  Midwest operation.

Requirements:

–         Basic mechanical experience

–         Basic electrical knowledge helpful

–         Some experience working with machinery or equipment (printing industry experience helpful but not required)

–         High School or Trade School graduate

–         Some college helpful but not required

–         Good verbal and written communication skills

–         Computer knowledge and use of Microsoft Office programs required

–         Ability to drive and fly for business

Benefits:

–         401K Program

–         Paid Holidays / Sick Time

–         Vacation

–         Medical and Dental Program

–         Optional Year-End Bonus

–         Salary is commensurate with experience

Submit resume and references to: info@rollemusa.com

www.rollemusa.com

youtube.com/rolleminternational