•  July 15, 2021
     1:00 pm - 2:00 pm

Fulfillment is frequently cited as one of the top value added services printers would like to add to their product offering, but it can have a steep learning curve. Without a well-executed plan for adding this service, client relationships and profitability can be at risk. Join print industry consultant Steve Anzalone, principal of Anzalone Advisors, for an overview of fulfillment and a discussion of best practices, plus a few war stories from his nearly 40 years in the business and tips on avoiding common missteps.

During this session we will:

  • Why should printers be in the fulfillment business?
  • How do most printers get into fulfillment?
  • Lessons learned the hard way
  • Overview of tracking technology
  • Kitting and assembly
  • And much, much more…

Who should attend:
This session is designed for CEOs, owners, presidents, general managers, controllers, CFOs, and others responsible for the growth in your company’s business.

About the Presenter:
Steve Anzalone is the founder of Anzalone Advisors, LLC, a management consulting firm that helps small and medium sized manufacturing and graphic arts firms improve results. As the former President & COO of HardingPoorman Group, and with more than 33 years of experience in commercial printing business and operations management, team building, process improvement, and compliance in support of Fortune 500 customers, Steve’s passion is to drive change by seeking out the intersection of employee engagement and operational excellence.

Thursday, July 15, 2021

2:00 p.m. – 3:00 p.m. Eastern
1:00 p.m. – 2:00 p.m. Central

FREE to GLGA Members
$39 for Not-Yet Members

The connection information will be sent to you Thursday morning. Watch for an email with the subject line “GLGA: Connection info for July 15 Fulfillment Essentials webinar.”



United States

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