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September 25, 2024
9:30 am - 9:45 am
Customer Service Briefs are quick, powerful programs (10-15 minutes) followed by as much Q+A time as you need. You can stay just for the presentations or take a deeper dive and ask some questions. This month’s Customer Service Brief will be held on the fourth Wednesday of this month and will return every other month at 10:30 a.m Eastern/9:30 a.m. Central on the fourth Thursday for future meetingsRecordings are available through GLGA.
This month, Debbie dives deep into what a full-load Customer Service with Care role might look like and how the overload can affect both the employee and the customer.
About the presenter:
Debbie Nicholson, Think To Ink!, is recognized as an active Consultant, Columnist, MasterClass Educator and Speaker in the wide-format industry. She travels nationally helping printing companies elevate their untapped potential and intensify their customer’s knowledge and perception within this extension of printing.
Date:
Wednesday, September 25, 2024
Time:
10:30 a.m. – 10:45 a.m. Eastern
9:30 a.m. – 9:45 a.m. Central
Cost:
FREE to GLGA Members
$39 for Not-Yet Members
Who Should Attend:
Customer Service Professional, Sales Professionals, Owners and anyone responsible for providing the best customer experience available.
NOTE: A confirmation email with the connection information will be sent to you a few days before the webinar.
