Sales isn’t just about reps on the front lines—it’s also about the people behind the scenes. This brief dives into the overlooked role of customer service reps (CSRs) in driving loyalty, upsells, and long-term revenue. Learn how empowering your support team with sales awareness, confidence, and key messaging can turn routine interactions into growth opportunities. (more…)

Sales Briefs are quick, powerful programs (15-20 minutes) followed by as much Q+A time as you need. You can stay just for the presentations or take a deeper dive and ask some questions. Sales Briefs are held on the third Thursday of every month. About the Presenter: Kelly Mallozzi is the president of Success In Print. She (more…)

Sales Brief sessions are quick, powerful programs (15-20 minutes) followed by as much Q+A time as you need. You can stay just for the presentations or take a deeper dive and ask some questions. Sales Brief sessions will be held on the third Thursday of every month. About the Presenter: Kelly Mallozzi is the president (more…)

Sales Briefs are quick, powerful programs (15-20 minutes) followed by as much Q+A time as you need. You can stay just for the presentations or take a deeper dive and ask some questions. Sales Briefs are held on the third Thursday of every month. About the Presenter: Kelly Mallozzi is the president of Success In Print. She (more…)

Sales Briefs are quick, powerful programs (15-20 minutes) followed by as much Q+A time as you need. You can stay just for the presentations or take a deeper dive and ask some questions. Sales Briefs are held on the third Thursday of every month. About the Presenter: Kelly Mallozzi is the president of Success In Print. She (more…)