Safety Briefs sessions are quick, powerful safety programs (10-15 minutes) followed by as much Q+A time as you need. You can stay just for the presentations or take a deeper dive and ask some questions. Safety Briefs are held on the third Monday of every month at 11:00 a.m. Eastern/10:00 a.m. Central. Recordings are available (more…)
Uncertainty is the new normal—but smart marketing can help you stay steady. In this 15-minute session, we’ll explore how print companies can use marketing not just to promote, but to reassure, connect, and lead. Learn how consistent messaging, customer education, and value-driven content can build trust and keep your business top of mind—no matter what (more…)
When the outside world feels unpredictable, your company culture becomes a powerful anchor. In this short but impactful session, we’ll explore how leaders can create a culture that reassures, stabilizes, and empowers employees. From transparent communication and emotional safety to shared purpose and everyday leadership habits, learn how to strengthen your team’s confidence—even when the (more…)
A member-only program Tune in for the monthly Talent Report, brought to you by GLGA’s HR partner MRA. MRA’s Talent Report is an up-to-the-minute review of what is going on in the world of business with an emphasis on talent. Based on input from CEOs, CFOs, and HR leaders from MRA’s 3,000+ member companies, 1,000 (more…)
Sales isn’t just about reps on the front lines—it’s also about the people behind the scenes. This brief dives into the overlooked role of customer service reps (CSRs) in driving loyalty, upsells, and long-term revenue. Learn how empowering your support team with sales awareness, confidence, and key messaging can turn routine interactions into growth opportunities. (more…)
