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May 15, 2025
12:30 pm - 12:45 pm
Sales isn’t just about reps on the front lines—it’s also about the people behind the scenes. This brief dives into the overlooked role of customer service reps (CSRs) in driving loyalty, upsells, and long-term revenue. Learn how empowering your support team with sales awareness, confidence, and key messaging can turn routine interactions into growth opportunities.
Sales Briefs are quick, powerful programs (15-20 minutes) followed by as much Q+A time as you need. You can stay just for the presentations or take a deeper dive and ask some questions. Sales Briefs are held on the third Thursday of every month.
About the Presenter:
Kelly Mallozzi is the president of Success In Print. She is active in Girls Who Print, an expert in LinkedIn for sales reps, and a frequent presenter for the Affiliates. Kelly’s Total Sales Transformation is an intensive program to give your sales efforts a shot of adrenaline. Find Kelly through SuccessInPrint.net.
Date:
Thursday, May 15, 2025
Time:
1:30 p.m. – 1:45 p.m. Eastern
12:30 p.m. – 12:45 p.m. Central
Cost:
FREE to GLGA Members
$39 for Not-Yet Members
NOTE: A confirmation email with the connection information will be sent to you on Thursday.
