Website Continental Web Press, Inc.

Continental Web Press, Inc.

Award winning woman owned and certified (WBENC) commercial printer looking for an experienced CSR with Weboffset

Qualifications:

·         Communicates well with the public in a professional manner

·         Self-starter who can work independently

·         Outgoing

·         Experience in the Graphic Communications/Printing industry especially Weboffset a plus

·         Customer Service experience preferred

·         Adept with using a computer and experience in the Microsoft Office suite of software, including Excel

·         Experience with ERP and CRM systems preferred

·         Ability to think quickly and solve problems

·         Attention to detail is a must

Essential Responsibilities

·         Providing outstanding customer service through both oral and written communications.

·         Maintain existing customer relationships and work to create new customer relationships.

·         Prepare and process quotes, orders, and sample requests.

·         Communicate fully with internal and external customers and follow-up promptly with quotes, requests, orders, and other tasks.

·         Work with all stakeholders, such as sales representatives, administrative staff, production staff, suppliers, and customers on orders and projects, including pricing, technical specifications, and meeting deadlines.

·         When appropriate, advise customers on best strategies to achieve their desired outcomes.

·         Other duties as assigned.

Additional Responsibilities

·         Learn and be able to communicate with internal and external customers about graphic communication, including but not limited to design principles, printing processes incl layouts, paper options, and postal specifications

 

 

 

To apply for this job email your details to mkrahn@continentalweb.com