Website Continental Web Press, Inc.

Continental Web Press, Inc.

Award winning woman owned and certified (WBENC) commercial printer looking for an experienced CSR with Weboffset


·         Communicates well with the public in a professional manner

·         Self-starter who can work independently

·         Outgoing

·         Experience in the Graphic Communications/Printing industry especially Weboffset a plus

·         Customer Service experience preferred

·         Adept with using a computer and experience in the Microsoft Office suite of software, including Excel

·         Experience with ERP and CRM systems preferred

·         Ability to think quickly and solve problems

·         Attention to detail is a must

Essential Responsibilities

·         Providing outstanding customer service through both oral and written communications.

·         Maintain existing customer relationships and work to create new customer relationships.

·         Prepare and process quotes, orders, and sample requests.

·         Communicate fully with internal and external customers and follow-up promptly with quotes, requests, orders, and other tasks.

·         Work with all stakeholders, such as sales representatives, administrative staff, production staff, suppliers, and customers on orders and projects, including pricing, technical specifications, and meeting deadlines.

·         When appropriate, advise customers on best strategies to achieve their desired outcomes.

·         Other duties as assigned.

Additional Responsibilities

·         Learn and be able to communicate with internal and external customers about graphic communication, including but not limited to design principles, printing processes incl layouts, paper options, and postal specifications




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